DILO After Sales Services
Seamless service. For every product.
Whether gas handling equipment, gas analysers, gas leak detectors or complete systems: The DILO After Sales Service accompanies you throughout the entire life cycle of your equipment. Our services apply to all DILO products and are available all over the world: from on-site service, in-house service, spare parts service, rental service, retrofitting to commissioning, you receive everything from a single source and directly from the manufacturer.
More than service. A promise.
At DILO, service means more than just support. It is our commitment to you. With experienced specialists, certified processes and a global three-tier service network from our headquarters in Germany to service centers in the USA, Singapore and India as well as service centers all over the world, DILO is wherever your systems are in operation. Thus, you benefit from quick response times, maximum operational reliability and a service that does not just preserve DILO quality but also secures it for the future.
On-site service
Flexible. Direct. Worldwide. We bring DILO expertise straight to you. Whether it is maintenance, repairs and gas handling works, such as filling, evacuation and recovery or installing complex piping systems; our specialists deliver safe, efficient, and standards-compliant solutions right on site. You need equipment for a limited time? We will provide rental equipment to keep you moving.
- Quick response times: local DILO technicians and global experts
- Efficient execution: professional maintenance, repair and installation
- Flexible support: Rental equipment when needed
In-house service
Fast. Professional. Transparent. Some services require the precision of our headquarters. From calibrations and major repairs to leak testing, we handle it all at DILO Germany. Simply return your device using our online form; we will carry out a full functional check and provide complete documentation before sending it back, ready for use.
- Comprehensive services: Calibration, maintenance, repairs and leak testing
- Easy returns: quick processing via online form
- Verified quality: full testing and documentation every time
Spare parts service
Reliable. Precise. Directly from the manufacturer. Designed for perfect fit and maximum longevity, our parts ensure safety. Ordering is simple, and our service team is ready to guide you to the right choice.
- Original parts from the manufacturer: Perfect fit for maximum service life
- Easy ordering: directly from DILO Service
- Competent advice: tailored recommendations from specialists
Rental equipment
Why buy when renting makes more sense? DILO offers a wide portfolio of tested and ready-to-use rental equipment, devices for gas filling, evacuation, or analysis.
Each unit is maintained to the same high standards as purchased equipment, guaranteeing safety and availability.
Retrofit
Optimised. Efficient. Future-proof. Upgrade instead of replacing. With DILO’s retrofit service, existing devices are upgraded to the latest technical standards. Individual components can be modernised or controls adapted to meet current safety requirements. Extend equipment life, boost efficiency, and enhance ease of use — all without the cost of new investment.
- Economical solutions: Extend the service life without new investment
- Increased safety: compliance with current standards and regulations
Commissioning
Safe. Precise. Hands-On. DILO supports you in the professional commissioning of your devices and systems. Our specialists check functions, make settings and train your operators directly on-site.
- Seamless start: Functional testing, parameterisation and instruction by qualified DILO technicians
- Fast operational readiness: immediately operational devices and systems
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Interested in DILO After Sales Services?
From maintenance and repair to calibration and spare parts, our After Sales Team is here to keep your systems running reliably. Fast, professional, and always by your side. Please contact us.
